US EBay amazing delivery

Ivanhoe Sat Jan 07, 2012 6:22 am

I know we Europeans are always complaining about US sellers on EBay, but just to balance things a little, I have just had the most incredible delivery from the States, 3 DAYS! I can't get stuff from ENGLAND that fast!
I bought a Wen-Mac from "bobnhelen1312" on US Ebay, it was shipped on 4th January, and arrived this morning, the 7th!

Beat that!

Wilf

John Goddard Sat Jan 07, 2012 6:49 am

I paid for an 09 glow on Friday and it arrived Tuesday which
With New Years Eve and a bank holiday in between ain't
Bad. But 3 days Wilf, I think the title's safe with you.
Very Happy

nitroairplane Sat Jan 07, 2012 9:22 am

received something from Germany in 3 his week and used it today!

Suppose it is a good week for international shipping to the UK!

Mark Boesen Sat Jan 07, 2012 10:36 am

that's why I was worried about your engines, mail seems to travel pretty good between the UK and the states.

dankar04 Sat Jan 07, 2012 11:42 am

You never know about the mail system. Sometimes they work great. I have several good friends in UK and Down under. Takes about a week to get items to them. Dan Airplane

PV Pilot Sat Jan 07, 2012 11:45 am

dankar04 wrote:You never know about the mail system. Sometimes they work great. I have several good friends in UK and Down under. Takes about a week to get items to them. Dan

About how long FROM Australia to the US?. Kind of a vauge question and I realize lots of variables.

Contemplating a couple parts from there and have heard and read some horror stories on that whole down under system.

Anyone?

**Admin** Sat Jan 07, 2012 12:22 pm

Ivanhoe wrote:I know we Europeans are always complaining about US sellers on EBay, but just to balance things a little, I have just had the most incredible delivery from the States, 3 DAYS! I can't get stuff from ENGLAND that fast!
I bought a Wen-Mac from "bobnhelen1312" on US Ebay, it was shipped on 4th January, and arrived this morning, the 7th!

Beat that!

Wilf

Jeez! It took 6 days for a engine to go from California to Minnesota! That's Quick! How much did you pay for the shipping?

nitroairplane Sat Jan 07, 2012 12:59 pm

I have had it take 2 weeks from within London.

Ivanhoe Sat Jan 07, 2012 1:14 pm

Admin wrote:
Ivanhoe wrote:I know we Europeans are always complaining about US sellers on EBay, but just to balance things a little, I have just had the most incredible delivery from the States, 3 DAYS! I can't get stuff from ENGLAND that fast!
I bought a Wen-Mac from "bobnhelen1312" on US Ebay, it was shipped on 4th January, and arrived this morning, the 7th!

Beat that!

Wilf

Jeez! It took 6 days for a engine to go from California to Minnesota! That's Quick! How much did you pay for the shipping?

$5.50

Cox International Sat Jan 07, 2012 2:32 pm

Mail from North America to the UK is suprisingly fast, often quicker than shipping across our own country. We have had several reports of 3 to 4 days, although the norm is a week to 10 days.

We keep stats, insofar as possible, and following are our experiences for Air Mail packages shipped from Canada (average times):

Within Canada: 1 - 8 days
USA: 4 - 14 days
UK: 7 - 10 days
Germany - France - Spain Austria - Switzerland - Netherlands - Nordic countries: 2 - 3 weeks
Italy: 2 - 6 weeks (it's really hit-and miss)
Greece - Malta - Balkan countries: 3 - 4 weeks
New Zealand: 2 - 3 weeks
Australia: 2 - 5 weeks (again, hit-and-miss)
Mexico: 3 - 6 weeks
Costa Rica: 2 - 3 weeks
Other Central Americal countries: 3 - 6 weeks
South American countries: 3 - 8 weeks (Brazil and Argentina are what distorts the average to the high side)
Hong Kong: 2-3 weeks
China: 2 - 3 weeks
Polynesia: 3 - 5 weeks
South-East Asia: 3 - 5 weeks
Russia and Russian states: 3 - 6 weeks
India: 3 - 10 weeks (really hit-and-miss)
South Africa: 3 - 6 weeks
Japan - Korea: 2 weeks
Caribbean: 3 - 6 weeks

Cox International Sat Jan 07, 2012 2:45 pm

And how reliable is mail service?

In 2012 we shipped 6,004 packages and 26 did not arrive (a .4% loss ratio). Following are the worst countries for losses (as a % of shipments sent there):

Colombia (25%)
India (17%)
South Africa: (13%)
Argentina (9%)
Brazil (9%)
Russia (8%)
Italy (6%)

USA and Canada came it at the 0.4% average.

And the best ones?

Japan
Korea
Finland
Norway
Denmark
Sweden
Switzerland
New Zealand
Hong Kong

All the above with zero losses.

PV Pilot Sat Jan 07, 2012 3:11 pm

Cox International wrote:[color=black]And how reliable is mail service?

In 2012 we shipped 6,004 packages and 26 did not arrive (a .4% loss ratio). Following are the worst countries for losses (as a % of shipments sent there):

Colombia (25%)
India (17%)
South Africa: (13%)
Argentina (9%)
Brazil (9%)
Russia (8%)
Italy (6%)

makes you think,,Hmmm.

nitroairplane Sat Jan 07, 2012 3:21 pm

Not too surprising there.

PV Pilot Sat Jan 07, 2012 5:45 pm

Especially the 25% Colombia loss, you know what is going on there

RRRRIIPPPP!!,,hmm,, (toss for 2 points).

microflitedude Sat Jan 07, 2012 6:32 pm

I got a cylinder from a fellow, who was in California, in three days. Across the country...

Cox International Sat Jan 07, 2012 7:42 pm

The problem with Colombia is not so much one of theft. I have visited Bogota and Catagena and would not hesitate to go back as the country is way safer than, say, Peru, Ecuador, Bolivia; which I also visited..

The issue there is that the postal system was privatized to something like 5 different corporate entities which don't mesh well together. Also, the house # system is something else and customers are often expected to pick up their packages, rather than having them delivered.

To be fair, most "lost" packages were returned to us as undeliverable; not exactly a sign of thievery, although it often took 3-4 months for that to happen.

Mark Boesen Sat Jan 07, 2012 8:14 pm

Hi Bernie,

Thanks for posting that information!

dckrsn Sat Jan 07, 2012 8:23 pm

I've visited India several times(love it) and ship the odd package for friends

in Kolkata(Calcutta). They always insist on FedEx, and there's

never been a problem. USPS is fine for letters, but all bets are off

when it comes to packages.

Bob

Cox International Sat Jan 07, 2012 8:56 pm

Yes, India has an "interesting" mail system and courier service is the way to go. Unfortunately, it's $5.95 for Air Mail from here or $80 - $120 for Fedex/UPS/DHL.

The one advantage we have is that every Small Packet from Canada Post is insured for $100 by default and we split large orders into two or more packages. It's all good Smile

Jaspur_x Sun Jan 08, 2012 2:40 am

Cox International wrote:Yes, India has an "interesting" mail system and courier service is the way to go. Unfortunately, it's $5.95 for Air Mail from here or $80 - $120 for Fedex/UPS/DHL.

The one advantage we have is that every Small Packet from Canada Post is insured for $100 by default and we split large orders into two or more packages. It's all good

why is the price for fedex/ups/dhl so high?(do you know?)

Ivanhoe Sun Jan 08, 2012 3:03 am

Jaspur_x wrote:
Cox International wrote:Yes, India has an "interesting" mail system and courier service is the way to go. Unfortunately, it's $5.95 for Air Mail from here or $80 - $120 for Fedex/UPS/DHL.

The one advantage we have is that every Small Packet from Canada Post is insured for $100 by default and we split large orders into two or more packages. It's all good

why is the price for fedex/ups/dhl so high?(do you know?)

Probably because people will pay it!!

nitroairplane Sun Jan 08, 2012 6:54 am

Yeah I mean it is mad.
I would not pay that!

Cox International Sun Jan 08, 2012 10:46 am

Couriers will charge what the market bears.

It's no different with us selling Cox products Laughing

Ivanhoe Sun Jan 08, 2012 11:25 am

Not only couriers, I've just looked at an engine on US Ebay where the seller wants $31 to ship over here! Last engine I bought cost me $5.50 shipping. I don't believe that's the courier's charge in this case!

Cox International Sun Jan 08, 2012 12:10 pm

No, what that seller is likely charging for is Priority Mail instead of First Class Mail. That way he/she gets delivery confimation and hence falls under Paypal's protection plan.

IMHO it's not a good business strategy as it discourages international buyers (those are the ones that pay top $$'s) and aggravates the ones that do buy; prompting them to leave low DSR's for the seller.

The tendency is also to bid less in order to compensate for the high shipping cost, whereas the stigma of this shipping cost still remains. We have the tendency to remember bad things better than good ones.

In the end the seller gets less $$'s (the difference being paid to the postal service) and both buyer and seller are not 100% happy with the transaction.

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